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JASON L. ABRAM

PROFILE

Content Editor with five years experience making websites more effective communication tools.

HIGHLIGHTS OF QUALIFICATIONS

Experience fulfilling file management and online technical support roles
Customer service experience utilized to communicate easily with clients
Attract and retain visitors by editing and improving content for multiple sites
Open Office, Macromedia, Adobe and Microsoft software, and XHTML / CSS coding skills

EDUCATION

Oracle SQL Course - Seneca College, 2004
Internet Scripting Languages Course (ASP, VBScript) - George Brown College, 2002
Web Page Publishing Foundation Certificate - George Brown College, 2001
Bachelor of Arts, Political Science - York University, 1998

SKILLS AND EXPERIENCE

Communication

Edited and wrote web content for CanadaInfoNet Mentoring Program,
including information packages for program's mentors and protégés
Created and managed a personal website to showcase writing skills and creativity
Proofreader for a published author's manuscripts and short stories
Offered reference and technical assistance to students at York University's Scott Library
Provided direction and counsel to first-year University students as peer advisor
Compiled, analyzed and summarized data to be used for evaluation of training programs

World Wide Web

Optimized HTML code to meet web standards, accessibility guidelines and maintenance schedules
Used different content management systems to update websites, including Plone
Assisted with redevelopment of Mount Sinai Hospital website
Recruited volunteers to act as mentors for new Canadians seeking employment
Aided with marketing initiatives for startup event planning service
Expanded customer service support for AIR MILES Reward Program via the Internet

WORK HISTORY
Web Content Administrator	JVS Toronto (CanadaInfoNet e-Mentoring)	2003-2005
Assistant Editor	Event Resource Solutions Inc.	2001-2002
Internet Representative	The Loyalty Group	1999-2000
Public Service Assistant	York University Scott Library	1997-1999
College Advisor	York University College Advising Network	1996-1998
Administrative Clerk	York University Office of the Registrar	1996-1997

FREELANCE PROJECTS

Mount Sinai Hospital, 2005

As a volunteer Assistant Web Designer and part of the Web Communications team, our goals were to expand the hospital's web presence through easier-to-navigate design and content. Ongoing tasks included daily maintenance and conversion of older pages to newer templates. Branding and other marks identifying Mount Sinai Hospital were also updated.

Alvin Abram, Author and Storyteller, 2002-2005

Currently being redeveloped to update the author's profile and published works. Completely redesigned homepage allows users to access all manuscripts. Backwards compatible with older browsers. These actions resulted in more speaking engagements, media exposure and book sales.

Jason Abram, 1999-2005

Originally designed in FrontPage, but rewritten using a basic HTML text-editor to reduce waste and improve download speed. Continual improvements have reduced file sizes, and made the site more user-friendly, accessible and standardized. New web log highlights writing skills and creativity.

York University Bookstore, 2002

Contracted to update their General Books and York Shop on-line catalogues. Site now features expanded collection of items for sale.

Toronto Branch of the Canadian Authors Association, 2002

Short-term contract resulted in web traffic doubling, and increased branch membership and attendance.

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